Services
Impact Technology Group provides customized outsourced technology solutions to meet your unique business needs. Our featured services can save your business up to 50% or more in annual expenses associated with technology support. Impact provides these services on a flat fee or per hour arrangement. Our most supported business segments include medical (private or family practice), accounting/financial, and construction companies.
Please review our services below. We would welcome the opportunity to provide your business with a free technology evaluation.
Outsourced IT
The cost to hire and retain dedicated and skilled information technology professionals continues to increase. As a business owner with an entire company to manage, keeping your IT staff adequately trained and motivated is a difficult task.
Impact has developed a product that provides your business with the skill set needed to address your technology needs. For a flat annual fee, Impact acts as your in-house IT staff. Many small businesses that we serve recognize a substantial decrease in technology costs, sometimes more than 50%, as a result of outsourcing their IT support function.
Network design, implementation and support
Our company primarily works with existing businesses having an established network and new businesses requiring a custom network design solution. Impact starts with a comprehensive business analysis to assess your company's technology needs to answer the following questions:
- What does your business do and how are you unique?
- What are your plans for business growth and how do you plan to achieve your goals?
- To what degree does your technology solution play a role in meeting your business objectives?
Impact works with you to answer these questions and helps design, implement and support the right network solution for your business. Our solution includes:
- Local Area Network (LAN) and Wide Area Network (WAN) design
- Virtual Private Network (VPN) access
- Technical support and management of third party and industry-specific software
- E-mail messaging systems
- Hardware procurement
- Remote access (implementation and support)
Security Assessment
We are able to provide a "report card" for your network. Many businesses find it difficult to know the current status of their network and where potential vulnerabilities may exist. By spending a few hours reviewing your network, we can detect deficiencies in security and redundancy that could lead to data loss or theft. Compared with the expense associated with these types of losses, a security assessment is a relatively inexpensive way to determine the overall health of your network.
Technical project management
Impact can also work with your business to address technology needs on a per project basis. Some projects include business relocation, office build-outs, software rollouts, and system(s) migration. We work with you to develop a project plan and benchmarks to help ensure we meet your timeline and overall expectations.
Contract management
Do you have too many contracts that are hard to understand or no time to worry about them? Are you involved with too many vendors and feel the need to streamline the point of contact?
Impact can save you time by reviewing, negotiating and finalizing service agreements with your IT vendors. We can also make recommendations for contract revisions as well as selecting different vendors at a better value.
Information Technology Staffing Support
If you have the need to hire someone full time as an in-house IT resource, Impact can help you make the right choice. We have many business relationships within the IT community and can help you locate, evaluate and qualify the right person for your business.